Goals

  • This course will prepare you to:
    • Customize the SAP Receivables Management components SAP Dispute Management and SAP Collections Management and understand the necessary configuration steps.

Audience

  • Key users
  • Project team members
  • Consultants

Prerequisites

Essential

  • Fundamental knowledge of financial processes.
  • Fundamental knowledge of SAP Receivables Management.
  • CourseFSC020Processes in SAP Credit Management, SAP Biller Direct, SAP Dispute, and SAP Collections Management.

Recommended

  • SAP ERP knowledge in the area of A/R accounting.

Course based on software release

  • SAP ERP 6.0 Enhancement Package 7

Content

  • Overview of SAP Dispute Management and SAP Collections Management
  • SAP Folders and Case Management
  • Customizing SAP Dispute Management
    • Customizing SAP Dispute Management in Dispute Management System
    • Customizing SAP Dispute Management in Accounts Receivable Accounting
    • Customer Enhancements in SAP Dispute Management
    • Authorization Concept
  • Customizing SAP Collections Management
    • Customizing SAP Collections Management in Collections Management system
    • Customizing SAP Collections Management in Accounts
    • Receivable Accounting
    • Customer Enhancements in SAP Collections Management
    • Authorization Concept